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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare to assess in online environment
   • Review purpose and requirements of assessment against learning outcomes
   • Source and interpret plan for online assessment and confirm it meets identified need and applicable organisational policies and procedures, and confirm with required personnel as required
   • Access information, digital resources, electronic applications and communication channels required for assessment
   • Confirm technology, digital tools and assessment conditions required to conduct online assessment activities
   • Ensure candidate/s have clear understanding of technology requirements for assessment, and where required explain, discuss and agree on details of planned online assessment and candidate’s digital needs
   • Identify and organise required support for foundation skill, assessment and technical needs within scope of own role; and access specialist support where required
2. Administer online assessment
   • Confirm that authentication of candidate identity and security requirements are in place according to plan
   • Progressively gather and record authentic evidence using required methods and tools and according to plan, organisational policies and procedures, and regulatory requirements
   • Troubleshoot any technological challenges or issues that arise within scope of own role, and escalate where required
   • Make necessary and reasonable adjustments to assessment process in relation to any candidate support needs
   • Facilitate two-way communication with candidate/s being assessed as required and according to regulatory requirements
3. Make assessment decision of evidence submitted online
   • Review collected evidence and confirm it meets rules of evidence
   • Make and record assessment decision based on collected evidence and according to principles of assessment and organisational policies and procedures
   • Inform required parties of assessment decision, or confirm decision notification, according to organisational policies and procedures, and regulatory requirements
   • Facilitate clear and constructive two-way feedback with candidate/s regarding assessment process and decision, and clearly document any required follow-up
4. Finalise online assessment process
   • Record and store assessment outcomes according to online assessment system, organisational policies and procedures, and regulatory requirements
   • Review online assessment process and seek feedback from candidate/s and required personnel, recording any relevant technological challenges or issues
   • Identify opportunities for future improvements and make any necessary adjustments for future assessment delivery or advise required personnel as necessary

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

conduct 2 online assessment processes against at least 1 entire or partial unit of competency from a nationally recognised training package or accredited course:

1 process being asynchronous, for at least 3 candidates

1 process being synchronous, for at least 3 candidates attending an online assessment session at the same time

review above online assessment processes and identify opportunities for improvement.

In the course of the above, the candidate must:

provide clear instructions of the assessment process to each candidate, including in relation to technology requirements

conduct assessment process in compliance with the principles of assessment, rules of evidence, organisational policies and procedures, and regulatory requirements

ensure that online assessment activities and digital tools used in the assessment process reflect training requirements, assessment conditions, industry context, and candidate needs

review evidence submitted online and make assessment decisions

communicate assessment decisions to candidates in relation to their assessment completion, seeking and providing feedback electronically on at least one occasion

ensure required records of assessments, candidate data and assessment outcomes are maintained according to online assessment system and organisational, regulatory and ethical requirements.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

regulatory requirements relating to online assessments described in the performance evidence, including:

principles of assessment and rules of evidence

ethical, privacy and confidentiality requirements associated with online assessment context and process

organisational policies and procedures relating to online assessment, including for:

timely, accurate and sufficient records of outcomes and data

addressing technological challenges or difficulties that arise during online assessment

candidate support requirements, including language, literacy, numeracy and digital (LLND) needs and access to relevant technologies

key features of plan for online assessment, including:

instructions and information that support valid and accessible online assessments

assessment activities and digital tools that address assessment requirements of unit and provide a safe and inclusive environment for candidates

security principles and procedures that apply to assessment environments, including authenticating candidate identity and supervising assessments, and required associated software

methods and tools to record and measure candidate performance and knowledge

expected standards of candidate conduct

formats of evidence suitable for determining competence

strategies and processes for identifying and organising specialist support for candidates, including support relating to:

foundation skills, including language, literacy, numeracy, digital and employment skills

technical needs, including software and hardware

key features and functions of technology, tools and digital resources to be used in online assessment, including of:

learning management system (LMS) and/or communication channel

electronic applications

hardware and digital tools

practices and methods that promote safe and inclusive online assessment

challenges and risks of conducting assessment in an online environment, including cyber security risks and authentication of identity

work health and safety (WHS) requirements relating to own role.

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